Get the most from your service department, your staff, and yourself.
01
Detect the pain points. Take a good look at your service department.
02
Work with service staff, develop best practices, and make changes.
03
Implement changes. Turn the service department into a well-oiled machine.
As the Service and Parts Director for over three years, I turned this Nissan dealership into the #1 in parts and customer satisfaction in the state of Tennessee. I'll show you how I did it.
As the Service and Parts Director for over 15 years, I grew my understanding of service and parts and perfected and streamlined the profitability of the fixed ops department.
As General Manager and Service and Parts Director, I ran a profitable and fast dealership, strengthening commitment to the customers, staff and auto industry.
In 2021, I led Murfreesboro Nissan to the #1 dealer in the country for customer pay and labor sales, and #2 dealer in the country for tire sales.
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Using service marketing technology that automatically updates and manages itself is simple, quick, and efficient.
Struggling? Are you aware that something is wrong, but are not quite sure what that is? I can help. I mentor service staff members, look deep into the dusty corners of the service and parts department, and make changes from the inside out, through supporting you.