The Fixed Ops Doc began with one simple truth: real dealership change starts in the trenches. Before becoming known as the “Tennessee Titan” of fixed operations, Michael Barich spent decades leading service departments, solving real problems, and rebuilding teams from the inside out.

His landmark success at Murfreesboro Nissan turning a struggling 40-year old store into a national #1 leader in key service categories became the blueprint for our approach. Diagnose the problem. Build the plan. Coach the team. Deliver results.

From Cavender Audi to the Bob Loquercio Auto Group, Michael’s leadership has helped dealerships nationwide boost revenue, strengthen culture, and elevate customer experience earning awards and generating tens of millions in growth along the way.

Today, that journey continues. The Fixed Ops Doc partners with dealerships across the country to build efficient, profitable, people-focused service departments that perform at the highest level.